IrisJean James
Designing systems, experiences, and stories
built to evolve
For more than 25 years, I've helped organizations build brands, websites, and digital experiences designed to evolve alongside the people who use them.

• 500+ Organizations Supported
• 120+ Websites Managed
• 60+ WCAG/ADA Websites Delivered
• 25+ Years Designing & Building
Philosophy
Great work isn't measured by launch day.
It's measured by what happens next.
Services
Digital Experience Strategy
WordPress Architecture & Development
Systems Architecture & Process Improvement
Website Accessibility & ADA Compliance
Hosting, Infrastructure & Performance Optimization
Technical SEO & Analytics
CMS Migrations & Platform Modernization
Graphic Design, Branding & Visual Communication​​​​​​​
PROFESSIONAL EXPERIENCE​​​​​​​
Full Stack Web Developer, VistaMedia, Inc. (Contract)
Remote | Oct 2025 – Present
Lead WordPress core, plugin, and PHP upgrade initiatives, helping clients transition from legacy platforms to supported, secure, and high-performing environments.
Lead platform migrations, DNS management, performance optimization, and systems reliability initiatives across client and corporate environments.
Established development, accessibility, QA, and deployment standards across client projects to improve consistency and long-term maintainability.
Audit server infrastructure, PHP configurations, and WordPress environments to identify security risks, improve compatibility, and support modernization efforts.
Technical Account Manager, Newspack (Automattic, Inc)
Remote | Jan 2025 – Oct 2025
Supported more than 300 digital publishers across the WordPress ecosystem.
Resolved 500+ technical issues involving WordPress, integrations, analytics, publishing workflows, and platform configuration.
Diagnosed recurring Open Graph, segmentation, and platform issues and developed reusable troubleshooting frameworks.
Collaborated with engineering, product, and customer success teams to support migrations, feature launches, and platform adoption.
Maintained 95% customer satisfaction while improving publisher operational efficiency.
Senior Web Developer & Systems Engineer, VistaDigital Agency
Virginia Beach, VA | Aug 2019 – Jan 2025
Led development and technical operations across 120+ corporate and client websites.
Architected and launched a WordPress multisite platform supporting 30+ franchise locations with centralized management and custom user permissions.
Developed custom WordPress functionality, plugins, blocks, integrations, and automation workflows to streamline content management and operational processes.
Delivered 60+ ADA/WCAG-compliant websites and established accessibility auditing services.
Built automated SEO auditing and reporting systems that improved client transparency and reduced manual reporting effort.
Managed AWS/Plesk & WHM/cPanel hosting environments, DNS troubleshooting, server migrations, infrastructure optimization, hosting modernization, CDN implementation, Redis caching, Core Web Vitals improvements, and WordPress hardening initiatives.
Completed GA4 migration across 85 corporate and client websites before Universal Analytics sunset.
Art Director / Web Manager, Dive News Network
Oak Harbor, WA | Sept 2007 – Feb 2016
Led digital platform strategy, content systems, and marketing execution for a multi-publication media organization.
Directed CMS migration from Drupal to Joomla while maintaining content continuity and search visibility.
Volunteer Work
Parent Teacher Association Princess Anne Elementary 2018-2019
     Variety Show Coordinator
     Volunteer in Education Liaison
US Navy Commander Undersea Surveillance Chief's Mess 2017
     Graphic Designer
Habitat for Humanity in Whatcom County 2016
     Graphic Designer
How Can I Help You Evolve?
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